Emergency on road
Book RSA first so a partner is dispatched — then call the helpline if needed.
FAQs
Common questions about booking, pricing, safety, coverage in Ahmedabad, and partners.
Roadside Assistance provides immediate help for vehicle breakdowns and emergencies — flat tyre / puncture, battery jump-start, fuel delivery, key lockout, towing, and minor on-spot repairs across Ahmedabad.
Yes. RoadHero offers 24×7 roadside assistance in Ahmedabad. Whether it is a midnight breakdown or an early-morning flat tyre, verified partners are dispatched round the clock.
Response time depends on your exact location and traffic. On average, partners in Ahmedabad reach within 30–45 minutes of your confirmed request. Busy peaks may take longer.
Typical inclusions: flat tyre assistance, battery jump-start, emergency fuel delivery, key lockout help, towing for major breakdowns, and minor on-site mechanical help. Exact inclusions depend on on-demand booking or membership plan.
Yes, emergency fuel delivery is available. Fuel is charged at market price; the delivery / service fee is shown in your estimate before you confirm.
Yes. Professional towing is available to the nearest workshop or your preferred service centre. You see a fare estimate before booking.
You see a clear estimate before confirming. Final amount can change with distance, night charges, or agreed extras — confirmed on site where needed. No surprise bargaining after the job.
Yes. Partners complete KYC (ID, PAN, licence, shop or vehicle photos) and admin approval before going online. Live location is used for dispatch.
Yes. You can book on-demand RSA anytime. Membership plans give priority dispatch and included assists per year.
Open RoadHero web or app → Log in with OTP → Choose vehicle & problem → Drop your pin → Confirm estimate → Track the partner live until arrival.
Share OTPs only with the assigned partner on site. Arrival OTP proves the right person reached you; completion OTP closes the job and unlocks payment / review. Never share OTPs on unknown calls.
You can cancel before assignment free of charge. After a partner is assigned, cancellation rules in the Refund policy may apply.
Coverage includes major localities such as CG Road, SG Highway, Maninagar, Bopal, Navrangpura, Satellite, Naroda, Vastrapur, Chandkheda, Thaltej and expanding corridors. Availability depends on online partners near your pin.
Yes where partner capacity exists — bike puncture, car RSA, and light commercial / truck tyre help. See service pages for starting prices.
EV roadside support is available where partner capacity exists. Check the EV service page for coverage notes in Ahmedabad.
Open Become a partner / Service Provider, complete KYC, and go online after approval. Accept nearby job offers, complete with OTP, and track earnings.
Pay securely after service via UPI, cards or other supported methods shown at checkout. Membership plans can be bought online from the Plans page.
Call 1800-000-7343, email support@roadhero.in, or open Help & support from the website. For emergencies, book RSA first so a partner is dispatched.
Pick the fastest path for your situation.
Book RSA first so a partner is dispatched — then call the helpline if needed.
Email support@roadhero.in with your request ID and phone number.
See partner registration for KYC steps and demo login.
Contact channels and quick answers in one place.
Clear promises for every roadside request — not empty marketing.
Round-the-clock dispatch for puncture, battery, fuel, tow and lockout.
Starting prices and live estimate before you confirm — no bargaining.
KYC’d shops, tow operators and mechanics with live location.
Track your helper on the map until arrival — like booking a ride.
Help comes to CG Road, SG Highway, Maninagar or wherever you’re stuck.
Typical response across Ahmedabad coverage areas (traffic may vary).
Four steps — same idea as booking a ride. Help comes to your pin.
Bike, car, SUV, truck or EV — pick what you’re driving.
Puncture, jump start, fuel, tow or on-spot mechanic.
Share exact location so the nearest partner can reach you.
See fare estimate, request help, track live until arrival.
Book trusted roadside help across Ahmedabad.
On-spot tube / tyre fix
Book now →Flatbed & recovery
Book now →Dead battery rescue
Book now →Petrol / diesel to your pin
Book now →On-road repair help
Book now →Stepney / tyre change
Book now →Coverage across major localities. Availability depends on online partners near your pin.
RoadPilot connects you with verified puncture shops, tow operators and mechanics. Transparent estimates, live tracking, and OTP-secured arrival keep every job clear and safe.
Whether you are stuck on SG Highway at night or need a jump start near CG Road, book online or call 1800-000-7343 — typical ETA 30–45 minutes in Ahmedabad.
Book RSA online or call our 24×7 helpline. Partners go online across Ahmedabad every day.